Emergency: escape/egress/exitRecall 19V-549 · Thomas Built Buses vehicles
Daimler Trucks North America LLC recall 19V-549 covers 11 Thomas Built Buses vehicles for a emergency: escape/egress/exit problem, reported to NHTSA on July 24, 2019. The manufacturer's latest report (2021 Q3) shows 45% of affected vehicles repaired.
Source: NHTSA recall 19V549000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The fix
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
45%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from September 17, 2018 to April 1, 2019. Not every vehicle in these model years is included; check by VIN.