Other: labelsRecall 20V-252 · 2010–2020 Thomas Built Buses Saf-t-liner HDX

Daimler Trucks North America LLC recall 20V-252 covers 7,979 2010–2020 Thomas Built Buses Saf-t-liner HDX for a other: labels problem, reported to NHTSA on May 5, 2020. The manufacturer's latest report (2022 Q2) shows 100% of affected vehicles repaired.

100%
Vehicles repaired7,979 of 7,979 · 2022 Q2
Vehicles affected7,9791 model
ReportedMay 5, 2020Owners notified Sep 10, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V252000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

What to do

The fix

DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q32022 Q2