Doors: latchRecall 20V-177 · Ford and Lincoln vehicles
Ford Motor Company recall 20V-177 covers 288,110 Ford and Lincoln vehicles for a doors: latch problem, reported to NHTSA on March 23, 2020. The manufacturer's latest report (2022 Q2) shows 48% of affected vehicles repaired.
Source: NHTSA recall 20V177000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The fix
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
48%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 12,863 vehicles were listed as unreachable.
Vehicles in this recall
Built from November 1, 2013 to April 27, 2015. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Door Latch FailuresNHTSA