StructureRecall 20V-207 · Ram vehicles

Chrysler (FCA US LLC) recall 20V-207 covers 37,580 Ram vehicles for a structure problem, reported to NHTSA on April 9, 2020. The manufacturer's latest report (2022 Q3) shows 84% of affected vehicles repaired.

84%
Vehicles repaired31,658 of 37,580 · 2022 Q3
Vehicles affected37,5802 models
ReportedApr 9, 2020Owners notified Jul 9, 2020
Complaints since43Same system, after the recall

Source: NHTSA recall 20V207000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

The risk

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

What to do

The fix

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

84%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 299 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q3
2 models

Vehicles in this recall