repaired · 2026 Q3
Curtain: inflator
Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
2020 Ram 2500Problems, recalls & complaints
NHTSA has logged 162 owner complaints about the 2020 Ram 2500, most often about the fuel/propulsion system. It is covered by 10 safety recalls, and for recall 25V-010 the manufacturer reports only 33% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 21, 2026. Updated daily. Photo: Bull-Doser, Public domain.
Complaints by system
Where the 2020 Ram 2500 has problems
162 complaints grouped by the system owners reported.
40Fuel/propulsion system
33Engine2 crash/fire/injury
30Fuel system, diesel1 crash/fire/injury
20Power train2 crash/fire/injury
20Electrical system3 crash/fire/injury
11Structure
11Service brakes
10Steering
8Wheels
2816 other systems5 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Fuel/propulsion system | 40 | 0 |
| Engine | 33 | 2 |
| Fuel system, diesel | 30 | 1 |
| Power train | 20 | 2 |
| Electrical system | 20 | 3 |
| Structure | 11 | 1 |
| Service brakes | 11 | 1 |
| Steering | 10 | 1 |
| Wheels | 8 | 0 |
| 16 other systems | 28 | 5 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
10 recalls
2020 Ram 2500 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2024 Q3
Tailgate: hinge and attachments
Risk. An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
repaired · 2025 Q2
Power train: automatic transmission
Risk. Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
repaired · 2023 Q4
Electronic stability control (ESC)
Risk. An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Show 6 more recalls
repaired · 2023 Q4
Windshield wiper/washer: linkages
Risk. Reduced visibility increases the risk of a crash.
repaired · 2024 Q4
Delivery: fuel pump
Risk. An engine stall increases the risk of a crash.
repaired · 2022 Q3
Rearview mirrors/devices: exterior
Risk. Missing driver side mirror glass reduces visibility and increases the risk of a crash.
repaired · 2022 Q1
Sensing system: camera
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
repaired · 2022 Q3
Structure
Risk. A bed step that unexpectedly fails while in use increases the risk of injury to the user.
repaired · 2021 Q2
Power train: automatic transmission
Risk. The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Best & worst years
2020 vs. every other 2500 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 2500 median. How we score
'09'13'14'15'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
2 investigations
NHTSA defect investigations
Federal investigations that included the 2020 Ram 2500, and the recalls they led to.
- High pressure fuel pump failureLed to recall 24V-957
- High pressure fuel pump failureNo recall
In owners' words
What 2500 owners report
Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.
Def pump failed twice with this vehicle and with that it does not allow the vehicle to run any faster than 5 mph after the countdown ends. Unknown how the exhaust being plugged and service was done to clean the exhaust ended up having the fuel pump and turbo charger needing replaced. Not sure if…
Subject: Fuel System Failure Resulting in Engine Damage – 2020 RAM 2500 Pickup VIN: [XXX] Complaint Summary: I am submitting this complaint to formally report a dangerous and costly fuel system defect in my 2020 Dodge Ram 2500 Pickup (VIN: [XXX] ) that has resulted in catastrophic engine damage.…
Vehicle randomly shuts off during normal operation. Same as if the Start / Stop button were activated. Vehicle coasts until it self applies the emergency brake at about 3mph causing a sudden, jerky complete stop. Switches itself to Park. Dash indicates “sterp on brake to restart”. Vehicle restarts…
Own a 2020 2500?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.