Sensing system: camera
NewRisk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
NHTSA has logged 60 owner complaints about the 2024 Ram 2500, most often about the service brakes. It is covered by 5 safety recalls, and for recall 24V-199 the manufacturer reports only 80% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 8, 2026. Updated daily. Photo: IFCAR, Public domain.
60 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 13 | 3 |
| Electrical system | 12 | 3 |
| Engine | 9 | 0 |
| Power train | 7 | 0 |
| Tires | 5 | 0 |
| Forward collision avoidance | 4 | 2 |
| Seat belts | 4 | 0 |
| Air bags | 3 | 3 |
| Back over prevention | 3 | 2 |
| 10 other systems | 16 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Risk. Loss of vehicle control increases the risk of a crash.
Risk. An air bag that does not deploy in a crash can increase the risk of injury.
Risk. Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Risk. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ram.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the 2500 median. How we score
Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center…
Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck…
When coming to a stop the truck has a very spongey pedal, in order to stop the vehicle you must allow for the stop by applying brake way in advance to be able to stop. When you applying pressure to the brake pedal the pedal is soft and goes almost to the carpet floor. When towing you feel extremely…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.