Back over prevention: display functionRecall 23V-654 · Ram vehicles
Chrysler (FCA US, LLC) recall 23V-654 covers 272,911 Ram vehicles for a back over prevention: display function problem, reported to NHTSA on September 28, 2023. The manufacturer's latest report (2025 Q3) shows 99% of affected vehicles repaired.
Source: NHTSA recall 23V654000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
99%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 138 vehicles were listed as unreachable.