Visibility: sun/moon roof assemblyRecall 20V-260 · 2014–2017 Ford Transit Connect

Ford Motor Company recall 20V-260 covers 5,088 2014–2017 Ford Transit Connect for a visibility: sun/moon roof assembly problem, reported to NHTSA on May 8, 2020. The manufacturer's latest report (2022 Q2) shows 37% of affected vehicles repaired.

37%
Vehicles repaired1,886 of 5,088 · 2022 Q2
Vehicles affected5,0881 model
ReportedMay 8, 2020Owners notified Aug 25, 2020
Complaints since17Same system, after the recall

Source: NHTSA recall 20V260000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

The risk

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

What to do

The fix

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

37%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 136 vehicles were listed as unreachable.

0%50%100%2020 Q32022 Q2
1 model

Vehicles in this recall