Front: shock absorberRecall 20V-329 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 20V-329 covers 38 Mercedes-Benz vehicles for a front: shock absorber problem, reported to NHTSA on June 5, 2020. The manufacturer's latest report (2022 Q3) shows 100% of affected vehicles repaired.

100%
Vehicles repaired38 of 38 · 2022 Q3
Vehicles affected383 models
ReportedJun 5, 2020Owners notified Oct 20, 2020
Complaints since4Same system, after the recall

Source: NHTSA recall 20V329000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

The risk

Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42022 Q3