2020 Mercedes-Benz GLS 580 4MATICProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2020 Mercedes-Benz GLS 580 4MATIC, most often about the suspension. It is covered by 19 safety recalls, and for recall 22V-732 the manufacturer reports only 80% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 30, 2026. Updated daily.

Complaints by system

Where the 2020 Mercedes-Benz GLS 580 4MATIC has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Suspension20
Fuel/propulsion system10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

19 recalls

2020 Mercedes-Benz GLS 580 4MATIC recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

84%repaired · 2026 Q1

Electrical system: wiring

Recall 24V-207 · Mar 15, 2024 · 116,020 vehicles · 97,671 repaired

Risk. An overheated ground connection can increase the risk of a fire.

Problem, fix and repair progress →

88%repaired · 2025 Q3

Visibility: sun/moon roof assembly

Recall 23V-733 · Nov 1, 2023 · 8 vehicles · 7 repaired

Risk. A sunroof that closes unexpectedly can increase the risk of injury.

Problem, fix and repair progress →

86%repaired · 2025 Q1

Visibility: defroster/defogger/hvac system

Recall 23V-177 · Mar 17, 2023 · 61,450 vehicles · 53,025 repaired

Risk. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.

Problem, fix and repair progress →

80%repaired · 2024 Q3

Seats: mid/rear assembly

Recall 22V-732 · Sep 30, 2022 · 59,574 vehicles · 47,683 repaired

Risk. A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Problem, fix and repair progress →

Show 15 more recalls
91%repaired · 2024 Q3

Structure: body

Recall 22V-680 · Sep 12, 2022 · 161,000 vehicles · 145,709 repaired

Risk. Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Problem, fix and repair progress →

90%repaired · 2024 Q2

Air bags: frontal

Recall 22V-466 · Jul 1, 2022 · 81 vehicles · 73 repaired

Risk. An air bag that does not deploy properly can increase the risk of injury in the event of a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

86%repaired · 2024 Q2

Wiring: interior/under dash

Recall 22V-231 · Apr 8, 2022 · 21,306 vehicles · 18,350 repaired

Risk. An overheated electrical cable can increase the risk of a fire.

Problem, fix and repair progress →

83%repaired · 2024 Q1

Fuel injection system: fuel rail

Recall 21V-961 · Dec 13, 2021 · 139 vehicles · 116 repaired

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

93%repaired · 2023 Q3

Seats

Recall 21V-818 · Oct 18, 2021 · 27 vehicles · 25 repaired

Risk. Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.

Problem, fix and repair progress →

100%repaired · 2023 Q3

Air bags: air bag/restraint control module

Recall 21V-771 · Oct 1, 2021 · 3 vehicles · 3 repaired

Risk. An air bag that does not deploy properly during a crash can increase the risk of injury.

Problem, fix and repair progress →

81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

92%repaired · 2023 Q1

Appliance: air conditioner

Recall 21V-288 · Apr 23, 2021 · 6,331 vehicles · 5,822 repaired

Risk. Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.

Problem, fix and repair progress →

94%repaired · 2022 Q4

Control module: software

Recall 21V-071 · Feb 12, 2021 · 41,838 vehicles · 39,359 repaired

Risk. If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

94%repaired · 2022 Q3

Electrical system: wiring

Recall 20V-626 · Oct 9, 2020 · 12,799 vehicles · 12,040 repaired

Risk. If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.

Problem, fix and repair progress →

100%repaired · 2022 Q3

Front: shock absorber

Recall 20V-329 · Jun 5, 2020 · 38 vehicles · 38 repaired

Risk. Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2021 Q2

Electrical system: instrument cluster/panel

Recall 20V-089 · Feb 14, 2020 · 2,101 vehicles · 1,989 repaired

Risk. If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Problem, fix and repair progress →

94%repaired · 2021 Q1

Door: hinge and attachments

Recall 19V-709 · Oct 4, 2019 · 13,799 vehicles · 13,022 repaired

Risk. The detached trim can become a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2020 vs. every other GLS 580 4MATIC year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLS 580 4MATIC median. How we score

'20'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What GLS 580 4MATIC owners report

Recent suspension complaints filed with NHTSA, shortened. Personal details are removed.

vehicle is experiencing the exact failure mode of NHTSA Campaign 20V329 / Mercedes Recall [PHONE], utilizing the exact part number A1673206004 listed, but my vehicle VIN was excluded. My 2020 GLS 580 has a failed E-Active Body Control strut, part number A1673206004, which is the exact component…
Complaint 11774785 · Oct 30, 2026
The suspension has failed despite changing engine mounts. It is available for inspection if needed. I also believe there is Premature wear of the front struts and rear shock absorbers. This can affect vehicle handling and control, increasing the risk of a crash. There were no warning lamps and it…
Complaint 11652075 · Apr 1, 2025

Own a 2020 GLS 580 4MATIC?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.