Visibility: sun/moon roof assemblyRecall 23V-733 · 2020 Mercedes-Benz GLS 580 4MATIC
Mercedes-Benz USA, LLC recall 23V-733 covers 8 2020 Mercedes-Benz GLS 580 4MATIC for a visibility: sun/moon roof assembly problem, reported to NHTSA on November 1, 2023. The manufacturer's latest report (2025 Q3) shows 88% of affected vehicles repaired.
Source: NHTSA recall 23V733000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
The risk
A sunroof that closes unexpectedly can increase the risk of injury.
The fix
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.