Door: hinge and attachmentsRecall 19V-709 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC. recall 19V-709 covers 13,799 Mercedes-Benz vehicles for a door: hinge and attachments problem, reported to NHTSA on October 4, 2019. The manufacturer's latest report (2021 Q1) shows 94% of affected vehicles repaired.
Source: NHTSA recall 19V709000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
The risk
The detached trim can become a road hazard, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
94%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from August 23, 2018 to September 27, 2019. Not every vehicle in these model years is included; check by VIN.