repaired · 2025 Q1
Visibility: defroster/defogger/hvac system
Risk. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.
2020 Mercedes-Benz GLE 350Problems, recalls & complaints
NHTSA has logged 91 owner complaints about the 2020 Mercedes-Benz GLE 350, most often about the engine. It is covered by 27 safety recalls, and for recall 19V-458 the manufacturer reports only 64% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 16, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.
Complaints by system
Where the 2020 Mercedes-Benz GLE 350 has problems
91 complaints grouped by the system owners reported.
33Engine1 crash/fire/injury
22Electrical system1 crash/fire/injury
6Fuel/propulsion system
6Forward collision avoidance
6Power train
5Service brakes
5Vehicle speed control
5Lane departure
3Air bags
2316 other systems2 crash/fire/injury
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 33 | 1 |
| Electrical system | 22 | 1 |
| Fuel/propulsion system | 6 | 1 |
| Forward collision avoidance | 6 | 2 |
| Power train | 6 | 0 |
| Service brakes | 5 | 1 |
| Vehicle speed control | 5 | 1 |
| Lane departure | 5 | 0 |
| Air bags | 3 | 1 |
| 16 other systems | 23 | 2 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
27 recalls
2020 Mercedes-Benz GLE 350 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2024 Q3
Structure: body
Risk. Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
repaired · 2024 Q2
Back over prevention: display function
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Show 23 more recalls
repaired · 2024 Q1
Wiring: fuses and circuit breakers
Risk. Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
repaired · 2023 Q3
Seats
Risk. Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
repaired · 2023 Q4
Exterior lighting: headlights
Risk. Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
repaired · 2023 Q4
Sensing system: camera
Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
repaired · 2023 Q1
Appliance: air conditioner
Risk. Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire.
repaired · 2022 Q4
Control module: software
Risk. If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
repaired · 2023 Q1
Interior panels: dashboard
Risk. In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of…
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
repaired · 2024 Q1
Exterior lighting: back up lights
Risk. If the reverse light remains illuminated in a gear other than reverse, it may cause confusion about the driver's intention to other motorists, and increase the…
repaired · 2022 Q3
Rear/other: buckle assembly
Risk. An unrestrained occupant has an increased risk of injury in the event of a crash.
repaired · 2022 Q3
Electrical system: wiring
Risk. If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
repaired · 2022 Q3
Driveline: driveshaft
Risk. If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
repaired · 2022 Q2
Seats
Risk. If a driver's seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.
repaired · 2022 Q1
Air bags
Risk. Damaged wires may cause the rear side air bags to not deploy as intended.
repaired · 2022 Q2
Structure: frame and members
Risk. If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
repaired · 2021 Q2
Electrical system: instrument cluster/panel
Risk. If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
repaired · 2021 Q1
Door: hinge and attachments
Risk. The detached trim can become a road hazard, increasing the risk of a crash.
repaired · 2021 Q1
Other: owners/service/other manual
Risk. Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
repaired · 2020 Q4
Appliance: air conditioner
Risk. If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components…
repaired · 2021 Q1
Tank assembly: filler pipe and cap
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
repaired · 2020 Q4
Sensing system: radar
Risk. An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
repaired · 2020 Q4
Structure
Risk. Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.
repaired · 2020 Q4
Passenger side: inflator module
Risk. An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2020 vs. every other GLE 350 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the GLE 350 median. How we score
'16'17'18'19'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What GLE 350 owners report
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
I keep getting coolant level low. I add coolant fluid into the tank and the warning message comes up again. I see no leaks under my vehicle so not sure if there’s a leak inside the tank itself or air leak somewhere but I’ve gotten that warning message about 10 or more times. Also as im driving the…
The engine in my 2020 Mercedes-Benz GLE 350 experienced catastrophic internal failure while driving. No warning lights or check engine indicators came on. Prior to failure, the vehicle began making a loud metallic knocking/rattling sound during acceleration, similar to “rocks shaking in a box.”…
We were traveling to our son’s college graduation, driving on a rural interstate and suddenly all of the vehicle’s warning lights lit on the dash and the car started losing, and then completely lost power. The car was no longer operational. We were stranded on the roadside of a remote but busy…
Own a 2020 GLE 350?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.