Driveline: driveshaftRecall 20V-627 · 2020 Mercedes-Benz GLE 350
Mercedes-Benz USA, LLC. recall 20V-627 covers 2 2020 Mercedes-Benz GLE 350 for a driveline: driveshaft problem, reported to NHTSA on October 9, 2020. The manufacturer's latest report (2022 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 20V627000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
The risk
If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
The fix
The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.