Interior panels: dashboardRecall 21V-057 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 21V-057 covers 8 Mercedes-Benz vehicles for a interior panels: dashboard problem, reported to NHTSA on February 5, 2021. The manufacturer's latest report (2023 Q1) shows 100% of affected vehicles repaired.

100%
Vehicles repaired8 of 8 · 2023 Q1
Vehicles affected84 models
ReportedFeb 5, 2021Owners notified Apr 16, 2021
Complaints since4Same system, after the recall

Source: NHTSA recall 21V057000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

The risk

In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.

What to do

The fix

MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q22023 Q1