Visibility: glass, side/rearRecall 20V-337 · Entegra and Jayco vehicles
Jayco, Inc. recall 20V-337 covers 449 Entegra and Jayco vehicles for a visibility: glass, side/rear problem, reported to NHTSA on June 9, 2020. The manufacturer's latest report (2022 Q1) shows 52% of affected vehicles repaired.
Source: NHTSA recall 20V337000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
52%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.