Visibility: glass, side/rearRecall 20V-337 · Entegra and Jayco vehicles

Jayco, Inc. recall 20V-337 covers 449 Entegra and Jayco vehicles for a visibility: glass, side/rear problem, reported to NHTSA on June 9, 2020. The manufacturer's latest report (2022 Q1) shows 52% of affected vehicles repaired.

52%
Vehicles repaired234 of 449 · 2022 Q1
Vehicles affected44912 models
ReportedJun 9, 2020Owners notified Jun 15, 2020
Complaints since3Same system, after the recall

Source: NHTSA recall 20V337000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

The risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

What to do

The fix

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

52%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q1