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2020 Entegra AccoladeProblems, recalls & complaints

NHTSA has logged 2 owner complaints about the 2020 Entegra Accolade, most often about the equipment. It is covered by 2 safety recalls, and for recall 20V-337 the manufacturer reports only 52% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls2Lowest repair rate 52%Owner complaints20 with a crash, fire or injuryTypical failure mileage28kEquipment, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 3, 2025. Updated daily.

Complaints by system

Where the 2020 Entegra Accolade has problems

2 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Equipment10
Visibility10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

2 recalls

2020 Entegra Accolade recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Tires: valve

Recall 22V-121 · Mar 3, 2022 · 2,643 vehicles

Risk. Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Problem, fix and repair progress →

52%repaired · 2022 Q1

Visibility: glass, side/rear

Recall 20V-337 · Jun 9, 2020 · 449 vehicles · 234 repaired

Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Entegra.

Best & worst years

2020 vs. every other Accolade year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Accolade median. How we score

'18'19'20'21'22'23'24'26'27
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Accolade owners report

Recent equipment complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Freightliner M2. The contact stated that while driving approximately 10 - 15 MPH and pulling out of the parking lot, the rear passenger’s side window above the kitchen sink started detaching from the vehicle. While driving approximately 60 MPH, the window detached from the…
Complaint 11697105 · Nov 3, 2025 · 28,000 miles

Own a 2020 Accolade?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.