Hybrid propulsion system: inverterRecall 20V-369 · Toyota vehicles
Toyota Motor Engineering & Manufacturing recall 20V-369 covers 266,638 Toyota vehicles for a hybrid propulsion system: inverter problem, reported to NHTSA on June 24, 2020. The manufacturer's latest report (2022 Q2) shows 80% of affected vehicles repaired.
Source: NHTSA recall 20V369000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
The risk
An unexpected hybrid power system shut down may increase the risk of a crash.
The fix
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
80%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 6,856 vehicles were listed as unreachable.