2014 Toyota PriusProblems, recalls & complaints

NHTSA has logged 211 owner complaints about the 2014 Toyota Prius, most often about the service brakes. It is covered by 3 safety recalls, and for recall 18V-684 the manufacturer reports only 65% of affected cars repaired.

2014 Toyota Prius

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 31, 2026. Updated daily. Photo: Cutlass, CC0.

Complaints by system

Where the 2014 Toyota Prius has problems

211 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes9617
Electrical system333
Engine170
Air bags149
Vehicle speed control149
Visibility/wiper90
Structure94
Steering80
Service brakes, hydraulic82
15 other systems547

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2014 Toyota Prius recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

80%repaired · 2022 Q2

Hybrid propulsion system: inverter

Recall 20V-369 · Jun 24, 2020 · 266,638 vehicles · 214,626 repaired

Risk. An unexpected hybrid power system shut down may increase the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2020 Q2

Hybrid propulsion system

Recall 18V-684 · Oct 4, 2018 · 807,329 vehicles · 521,730 repaired

Risk. If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Problem, fix and repair progress →

87%repaired · 2015 Q2

Electrical system: software

Recall 14V-053 · Feb 12, 2014 · 698,457 vehicles · 607,808 repaired

Risk. The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Mileage at failure

When do service brakes problems start?

21kmiles, median

Based on the odometer reading in 21 service brakes complaints. 76% were reported before 100,000 miles.

Only 47% of complaints for this model year include a mileage.

median0k50k100k150k200k+
12under 30k miles16under 100k miles5100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Service brakes

21 owners mentioned a cost

$3,700median

Middle half: $3,000 – $4,000

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2014 vs. every other Prius year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2014 Toyota Prius safety ratings

2014 Toyota Prius 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2014 Toyota Prius frontal crash test, NHTSA
Frontal crash★★★★★
2014 Toyota Prius side barrier test, NHTSA
Side barrier★★★★★
2014 Toyota Prius side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (12.1% risk)
  • Stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional
3 investigations

NHTSA defect investigations

Federal investigations that included the 2014 Toyota Prius, and the recalls they led to.

  1. Brake Actuator Valve WearDP19004 · closed Jan 21, 2021
    No recall
  2. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  3. Brake Actuator Valve WearDP23005 · still open
    Open
In owners' words

What Prius owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

The Toyota Prius, models through 2010 - 2015 have a known issue with the Brake Booster (actuator) and ABS Pump where the parts will degrade and break at or around 100,000mi. Toyota issued a bulletin and had a replacement program that covered the part that has since elapsed but has not corrected the…
Complaint 11772582 · Oct 21, 2026
My vehicle is experiencing the well-known brake booster failure. This started at 90,000 miles, with an increased frequency in the running of the brake booster. It has steadily gotten worse, and now the pump runs with every brake application or every 13 seconds. There is now a hissing sound when I…
Complaint 11771761 · Oct 16, 2026
Facing brake booster/accumulator leak at ~105,000 miles diagnosed and confirmed by a mechanic at an independent service center. Problem is characterized by a hissing and chirping sound from the brakes. No warning lights appear on the dash, but this is a known problem with the 2014 Prius. Brake…
Complaint 11768891 · Oct 5, 2026

Own a 2014 Prius?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.