2020 Toyota PriusProblems, recalls & complaints
NHTSA has logged 14 owner complaints about the 2020 Toyota Prius, most often about the service brakes. It has no vehicle safety recalls on record.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 13, 2025. Updated daily. Photo: SsmIntrigue, CC BY-SA 4.0.
Where the 2020 Toyota Prius has problems
14 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Service brakes | 4 | 4 |
| Tires | 2 | 0 |
| Electrical system | 2 | 1 |
| Forward collision avoidance | 1 | 1 |
| Fuel/propulsion system | 1 | 1 |
| Power train | 1 | 0 |
| Structure | 1 | 0 |
| Vehicle speed control | 1 | 1 |
| Air bags | 1 | 1 |
| 4 other systems | 4 | 1 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
2020 Toyota Prius recalls and how many were fixed
No vehicle safety recalls are on record for this model year.
2020 vs. every other Prius year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Prius median. How we score
- Avoid
- Caution
- Solid
- Best
- Not rated
2020 Toyota Prius safety ratings
2020 Toyota PRIUS 5 HB FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.
- Rollover: 4 stars (10.7% risk)
- Stability control: Standard
- Forward collision warning: Standard
- Lane departure warning: Standard
NHTSA defect investigations
Federal investigations that included the 2020 Toyota Prius, and the recalls they led to.
- Pedestrian alert soundsLed to recall 22V-063
What Prius owners report
Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY…
Attempted to park in my garage and overshot the turn. The brake then failed to stop and I dented my garage outer wall. I reversed my car and tried to reposition it to go inside the garage, putting it on drive. However, the brake pedal made the car accelerate and the car went on reverse. It then…
The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lights illuminated.…
Own a 2020 Prius?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.