Air bags: side/windowRecall 20V-415 · Ford vehicles

Ford Motor Company recall 20V-415 covers 68 Ford vehicles for a air bags: side/window problem, reported to NHTSA on July 17, 2020. The manufacturer's latest report (2022 Q4) shows 74% of affected vehicles repaired.

74%
Vehicles repaired50 of 68 · 2022 Q4
Vehicles affected682 models
ReportedJul 17, 2020Owners notified Jan 11, 2021
Complaints since14Same system, after the recall

Source: NHTSA recall 20V415000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

The risk

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

What to do

The fix

Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

74%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q12022 Q4
2 models

Vehicles in this recall