Windshield wiper/washer: motor
NewRisk. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
NHTSA has logged 1,621 owner complaints about the 2020 Ford Escape, most often about the structure. It is covered by 23 safety recalls, and for recall 22V-331 the manufacturer reports only 11% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 2, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
1,621 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Structure | 671 | 8 |
| Power train | 243 | 6 |
| Electrical system | 160 | 0 |
| Engine | 122 | 1 |
| Fuel system, gasoline | 122 | 1 |
| Fuel/propulsion system | 78 | 1 |
| Forward collision avoidance | 69 | 3 |
| Latches/locks/linkages | 54 | 1 |
| Visibility/wiper | 45 | 0 |
| 23 other systems | 252 | 25 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Risk. An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Risk. A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Risk. Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the…
Risk. An electrical short circuit can increase the risk of a fire.
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.
Risk. An engine compartment fire increases the risk of injury.
Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Risk. Battery failure can cause a loss of drive power, increasing the risk of a crash.
Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Risk. A loss of drive power increases the risk of a crash.
Risk. An engine compartment fire increases the risk of injury.
Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Risk. An engine compartment fire increases the risk of injury.
Risk. A loss of drive power increases the risk of a crash.
Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Risk. If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Risk. Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
Risk. Reduced rearward visibility can increase the risk of a crash.
Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.
Risk. In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the…
Risk. A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.
45kmiles, median
Based on the odometer reading in 155 structure complaints. 97% were reported before 100,000 miles.
Only 24% of complaints for this model year include a mileage.
Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.
$2,500median
$2,000median
$1,200median
If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escape median. How we score
2020 Ford Escape SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.



Federal investigations that included the 2020 Ford Escape, and the recalls they led to.
Recent structure complaints filed with NHTSA, shortened. Personal details are removed.
Driver side door is increasingly noisy when opening the hinge makes a loud popping noise. The window will randomly not close. I saw on this website others are having the same problem. It has not been inspected by anyone, but can be.
The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound…
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the hatch was automatically raised to place groceries inside the vehicle; however, the hatch unexpectedly lowered and struck the contact on the head. Medical assistance was not needed. The contact placed a…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.