2020 Ford EscapeProblems, recalls & complaints

NHTSA has logged 1,621 owner complaints about the 2020 Ford Escape, most often about the structure. It is covered by 23 safety recalls, and for recall 22V-331 the manufacturer reports only 11% of affected cars repaired.

2020 Ford Escape

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 2, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2020 Ford Escape has problems

1,621 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Structure6718
Power train2436
Electrical system1600
Engine1221
Fuel system, gasoline1221
Fuel/propulsion system781
Forward collision avoidance693
Latches/locks/linkages541
Visibility/wiper450
23 other systems25225

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

23 recalls

2020 Ford Escape recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

–no report yet

Windshield wiper/washer: motor

New

Recall 26V-117 · Mar 3, 2026 · 604,533 vehicles

Risk. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

Problem, fix and repair progress →

35%repaired · 2026 Q3

Back over prevention: software

New

Recall 26V-123 · Mar 3, 2026 · 889,950 vehicles · 307,246 repaired

Risk. An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Problem, fix and repair progress →

37%repaired · 2026 Q3

Hatchback/liftgate: hinge and attachments

New

Recall 25V-829 · Dec 1, 2025 · 108,762 vehicles · 40,069 repaired

Risk. A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

Problem, fix and repair progress →

51%repaired · 2026 Q3

Disc: pads

Recall 25V-693 · Oct 10, 2025 · 13,451 vehicles · 6,897 repaired

Risk. Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the…

Problem, fix and repair progress →

Show 19 more recalls
–no report yet

Fuel system, gasoline: fuel injection system

Recall 25V-467 · Jul 11, 2025 · 694,271 vehicles

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

59%repaired · 2026 Q3

Back over prevention: software

Recall 25V-442 · Jun 27, 2025 · 200,237 vehicles · 117,599 repaired

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.

Problem, fix and repair progress →

100%repaired · 2025 Q4

Fuel system, gasoline: fuel injection system

Recall 25V-165 · Mar 14, 2025 · 33,576 vehicles · 33,576 repaired

Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

86%repaired · 2026 Q3

Traction battery: management system/energy control module (bms/becm)

Recall 24V-954 · Dec 20, 2024 · 20,484 vehicles · 17,681 repaired

Risk. Battery failure can cause a loss of drive power, increasing the risk of a crash.

Problem, fix and repair progress →

65%repaired · 2026 Q3

Other: labels

Recall 24V-852 · Nov 8, 2024 · 27,678 vehicles · 18,122 repaired

Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Problem, fix and repair progress →

99%repaired · 2026 Q1

Automatic transmission: control module (tcm/pcm/tecm)

Recall 24V-330 · May 10, 2024 · 9,312 vehicles · 9,195 repaired

Risk. A loss of drive power increases the risk of a crash.

Problem, fix and repair progress →

86%repaired · 2024 Q4

Fuel system, gasoline: fuel injection system

Recall 22V-859 · Nov 18, 2022 · 521,746 vehicles · 449,684 repaired

Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

88%repaired · 2024 Q1

Engine: oil/lubrication

Recall 22V-191 · Mar 25, 2022 · 345,451 vehicles · 305,641 repaired

Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

91%repaired · 2022 Q4

Driveline: driveshaft

Recall 21V-011 · Jan 15, 2021 · 147 vehicles · 134 repaired

Risk. If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

87%repaired · 2022 Q3

Electrical system: body control module/bcm

Recall 20V-635 · Oct 15, 2020 · 689 vehicles · 598 repaired

Risk. Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

Problem, fix and repair progress →

76%repaired · 2023 Q3

Sensing system: camera

Recall 20V-575 · Sep 23, 2020 · 620,246 vehicles · 469,009 repaired

Risk. Reduced rearward visibility can increase the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2022 Q2

Power train: automatic transmission

Recall 20V-550 · Sep 10, 2020 · 97 vehicles · 75 repaired

Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.

Problem, fix and repair progress →

74%repaired · 2022 Q4

Air bags: side/window

Recall 20V-415 · Jul 17, 2020 · 68 vehicles · 50 repaired

Risk. In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the…

Problem, fix and repair progress →

78%repaired · 2021 Q1

Front assembly: recliner

Recall 19V-633 · Aug 28, 2019 · 639,137 vehicles · 497,072 repaired

Risk. A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do structure problems start?

45kmiles, median

Based on the odometer reading in 155 structure complaints. 97% were reported before 100,000 miles.

Only 24% of complaints for this model year include a mileage.

median0k50k100k150k200k+
31under 30k miles150under 100k miles5100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Structure

52 owners mentioned a cost

$2,500median

Middle half: $1,900 – $3,000

Unknown or other

27 owners mentioned a cost

$2,000median

Middle half: $1,129 – $3,000

Power train

19 owners mentioned a cost

$1,200median

Middle half: $753 – $5,900

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2020 vs. every other Escape year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Escape median. How we score

'01'02'03'04'05'06'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Ford Escape safety ratings

2020 Ford Escape SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Ford Escape frontal crash test, NHTSA
Frontal crash★★★★★
2020 Ford Escape side barrier test, NHTSA
Side barrier★★★★★
2020 Ford Escape side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (17.4% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
2 investigations

NHTSA defect investigations

Federal investigations that included the 2020 Ford Escape, and the recalls they led to.

  1. Failed Door Check Arm Attachment PointPE23013 · closed Jan 24, 2024
    No recall
  2. Rearview Camera FMVSS 111 NoncomplianceRQ21002 · still open
    Led to recall 26V-104
In owners' words

What Escape owners report

Recent structure complaints filed with NHTSA, shortened. Personal details are removed.

Driver side door is increasingly noisy when opening the hinge makes a loud popping noise. The window will randomly not close. I saw on this website others are having the same problem. It has not been inspected by anyone, but can be.
Complaint 11773398 · Oct 24, 2026
The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound…
Complaint 11754423 · Aug 3, 2026
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the hatch was automatically raised to place groceries inside the vehicle; however, the hatch unexpectedly lowered and struck the contact on the head. Medical assistance was not needed. The contact placed a…
Complaint 11753292 · Jul 28, 2026 · 50,400 miles

Own a 2020 Escape?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.