Sensing system: cameraRecall 20V-575 · Ford and Lincoln vehicles

Ford Motor Company recall 20V-575 covers 620,246 Ford and Lincoln vehicles for a sensing system: camera problem, reported to NHTSA on September 23, 2020. The manufacturer's latest report (2023 Q3) shows 76% of affected vehicles repaired.

76%
Vehicles repaired469,009 of 620,246 · 2023 Q3
Vehicles affected620,24614 models
ReportedSep 23, 2020Owners notified Feb 1, 2021
Complaints since224Same system, after the recall

Source: NHTSA recall 20V575000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

Reduced rearward visibility can increase the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

76%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42023 Q3