2020 Ford EdgeProblems, recalls & complaints

NHTSA has logged 331 owner complaints about the 2020 Ford Edge, most often about the power train. It is covered by 4 safety recalls, and for recall 25V-442 the manufacturer reports only 59% of affected cars repaired.

2020 Ford Edge

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through November 6, 2026. Updated daily. Photo: Mr.choppers, CC BY-SA 3.0.

Complaints by system

Where the 2020 Ford Edge has problems

331 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Power train1934
Engine532
Electrical system252
Forward collision avoidance214
Back over prevention131
Vehicle speed control123
Seat belts110
Visibility101
Fuel/propulsion system70
14 other systems5110

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2020 Ford Edge recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

59%repaired · 2026 Q3

Back over prevention: software

Recall 25V-442 · Jun 27, 2025 · 200,237 vehicles · 117,599 repaired

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle.

Problem, fix and repair progress →

91%repaired · 2022 Q4

Driveline: driveshaft

Recall 21V-011 · Jan 15, 2021 · 147 vehicles · 134 repaired

Risk. If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Problem, fix and repair progress →

76%repaired · 2023 Q3

Sensing system: camera

Recall 20V-575 · Sep 23, 2020 · 620,246 vehicles · 469,009 repaired

Risk. Reduced rearward visibility can increase the risk of a crash.

Problem, fix and repair progress →

77%repaired · 2022 Q2

Power train: automatic transmission

Recall 20V-550 · Sep 10, 2020 · 97 vehicles · 75 repaired

Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Ford.

Mileage at failure

When do power train problems start?

86kmiles, median

Based on the odometer reading in 44 power train complaints. 66% were reported before 100,000 miles.

Only 27% of complaints for this model year include a mileage.

median0k50k100k150k200k+
3under 30k miles29under 100k miles15100k miles or more
Owner-reported costs

What owners say repairs cost

Dollar amounts owners wrote in their complaints when describing a repair or a quote. These are not price estimates; a system is shown only when at least 8 owners mentioned a cost.

Power train

25 owners mentioned a cost

$5,500median

Middle half: $3,000 – $8,198

If a problem is covered by a recall, the dealer fixes it for free. Some manufacturers also reimburse owners who paid for a repair before a recall was announced.

Best & worst years

2020 vs. every other Edge year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Edge median. How we score

'07'08'09'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Ford Edge safety ratings

2020 Ford Edge SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Ford Edge frontal crash test, NHTSA
Frontal crash★★★★★
2020 Ford Edge side barrier test, NHTSA
Side barrier★★★★★
2020 Ford Edge side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (15.5% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2020 Ford Edge, and the recalls they led to.

  1. Rearview Camera FMVSS 111 NoncomplianceRQ21002 · still open
    Led to recall 26V-104
In owners' words

What Edge owners report

Recent power train complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Ford Edge. The contact stated that while the vehicle was parked, the transmission was shifted into drive(D), the vehicle lunged forward and the vehicle shut off. The contact stated that the vehicle almost crashed into a concrete pillar. The contact stated that there was an…
Complaint 11775654 · Nov 4, 2026 · 111,000 miles
The rear differential/rear drive unit (RDU) in my 2020 Ford Edge AWD is failing. I am concerned that this represents a broader known problem with the RDU that Ford has not adequately addressed for all affected vehicles. Ford has issued multiple service communications concerning the RDU in the Ford…
Complaint 11775197 · Nov 2, 2026
In August 2025 I received emails regarding 3 recall alerts specific to my vin and I took screenshots of them that have the date and my vin along with the 4 recalls. They are 20S49, 21S02, and 20C19 and 25S72. I immediately called Ricart Ford to get this issue resolved. They placed me on hold, and…
Complaint 11774201 · Oct 28, 2026

Own a 2020 Edge?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.