Driveline: driveshaftRecall 21V-011 · Ford and Lincoln vehicles

Ford Motor Company recall 21V-011 covers 147 Ford and Lincoln vehicles for a driveline: driveshaft problem, reported to NHTSA on January 15, 2021. The manufacturer's latest report (2022 Q4) shows 91% of affected vehicles repaired.

91%
Vehicles repaired134 of 147 · 2022 Q4
Vehicles affected1475 models
ReportedJan 15, 2021Owners notified Mar 12, 2021
Complaints since679Same system, after the recall

Source: NHTSA recall 21V011000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

The risk

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2021 Q12022 Q4