Ignition: switchRecall 20V-597 · 2020 Volvo Bus 9700

Volvo Bus Corporation recall 20V-597 covers 10 2020 Volvo Bus 9700 for a ignition: switch problem, reported to NHTSA on September 29, 2020. The manufacturer's latest report (2021 Q2) shows 100% of affected vehicles repaired.

100%
Vehicles repaired10 of 10 · 2021 Q2
Vehicles affected101 model
ReportedSep 29, 2020Owners notified Nov 6, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V597000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

The risk

An engine that can be started while being worked on increases the risk of injury to the service technician.

What to do

The fix

Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q42021 Q2
1 model

Vehicles in this recall