Lpg systems: water heaterRecall 20V-669 · Serenity and Triple E vehicles

Triple E Recreational Vehicles recall 20V-669 covers 832 Serenity and Triple E vehicles for a lpg systems: water heater problem, reported to NHTSA on October 29, 2020. The manufacturer's latest report (2022 Q3) shows 55% of affected vehicles repaired.

55%
Vehicles repaired461 of 832 · 2022 Q3
Vehicles affected8323 models
ReportedOct 29, 2020Owners notified Nov 17, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V669000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.

The risk

The wrong connector may cause a propane leak to occur, increasing the risk of a fire.

What to do

The fix

Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

55%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 9 vehicles were listed as unreachable.

0%50%100%2020 Q42022 Q3