2020 Triple E UnityProblems, recalls & complaints

NHTSA has logged 1 owner complaint about the 2020 Triple E Unity, most often about the forward collision avoidance. It is covered by 8 safety recalls, and for recall 20V-299 the manufacturer reports only 46% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through December 30, 2021. Updated daily.

Complaints by system

Where the 2020 Triple E Unity has problems

1 complaint grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

8 recalls

2020 Triple E Unity recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

60%repaired · 2023 Q1

Appliance: refrigerator

Recall 21V-400 · May 27, 2021 · 1,173 vehicles · 704 repaired

Risk. Discoloration or charring of the wood frame can increase the risk of a fire.

Problem, fix and repair progress →

58%repaired · 2023 Q1

Accessory generator: wiring

Recall 21V-320 · May 5, 2021 · 1,006 vehicles · 584 repaired

Risk. Damaged wires may cause an electrical shock, increasing the risk of injury.

Problem, fix and repair progress →

51%repaired · 2022 Q4

Appliance: oven/stove/cooktop

Recall 20V-738 · Nov 25, 2020 · 95 vehicles · 48 repaired

Risk. The heat from the cooktop may radiate to the underside of the upper galley cabinet, increasing the risk of a fire and bodily injury.

Problem, fix and repair progress →

Show 4 more recalls
46%repaired · 2022 Q3

Equipment

Recall 20V-722 · Nov 20, 2020 · 1,149 vehicles · 532 repaired

Risk. Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.

Problem, fix and repair progress →

55%repaired · 2022 Q3

Lpg systems: water heater

Recall 20V-669 · Oct 29, 2020 · 832 vehicles · 461 repaired

Risk. The wrong connector may cause a propane leak to occur, increasing the risk of a fire.

Problem, fix and repair progress →

46%repaired · 2022 Q1

Recreational vehicle/trailer: lpg systems

Recall 20V-299 · May 22, 2020 · 61 vehicles · 28 repaired

Risk. A locked utility compartment prevents access to the liquid propane (LP) shutoff valve.

Problem, fix and repair progress →

50%repaired · 2021 Q3

Lpg systems: lines and fittings

Recall 19V-884 · Dec 11, 2019 · 6 vehicles · 3 repaired

Risk. Tire contact with the propane tubing can create a hole in the tubing, releasing propane gas, increasing the risk of a fire in the presence of an ignition…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Triple E.

Best & worst years

2020 vs. every other Unity year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Unity median. How we score

'10'11'12'13'14'15'16'17'18'19'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What Unity owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

Mercedes Sprinter Automatic Emergency Braking cannot stay turned on, by design. After driving 30-60 minutes without traffic it turns off, every time. There's more potential for driver confusion and accidents when the system works sometimes and not others. The dealer says this behavior is…
Complaint 11445568 · Dec 30, 2021

Own a 2020 Unity?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.