Exterior lighting: headlightsRecall 20V-698 · 2021 Toyota RAV4 Prime

Toyota Motor Engineering & Manufacturing recall 20V-698 covers 413 2021 Toyota RAV4 Prime for a exterior lighting: headlights problem, reported to NHTSA on November 12, 2020. The manufacturer's latest report (2022 Q4) shows 99% of affected vehicles repaired.

99%
Vehicles repaired407 of 413 · 2022 Q4
Vehicles affected4131 model
ReportedNov 12, 2020Owners notified Jan 6, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 20V698000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.

What to do

The fix

Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

99%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2021 Q12022 Q4
1 model

Vehicles in this recall