2021 Toyota RAV4 PrimeProblems, recalls & complaints

NHTSA has logged 99 owner complaints about the 2021 Toyota RAV4 Prime, most often about the electrical system. It is covered by 4 safety recalls, and for recall 23V-478 the manufacturer reports only 93% of affected cars repaired.

2021 Toyota RAV4 Prime

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 10, 2026. Updated daily. Photo: Bull-Doser, Public domain.

Complaints by system

Where the 2021 Toyota RAV4 Prime has problems

99 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system372
Fuel/propulsion system182
Service brakes167
Forward collision avoidance109
Power train51
Air bags55
Vehicle speed control42
Visibility/wiper31
Engine30
9 other systems103

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

4 recalls

2021 Toyota RAV4 Prime recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

93%repaired · 2025 Q3

Propulsion system: dc/dc converter

Recall 23V-478 · Jul 12, 2023 · 43,442 vehicles · 40,588 repaired

Risk. A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

Problem, fix and repair progress →

96%repaired · 2024 Q4

Hybrid management: power control unit/module (hpcu)

Recall 23V-041 · Feb 2, 2023 · 16,679 vehicles · 16,022 repaired

Risk. An engine stall increases the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2024 Q1

Control module: software

Recall 22V-239 · Apr 13, 2022 · 458,110 vehicles · 434,149 repaired

Risk. Driving with a deactivated stability control system increases the risk of a crash.

Problem, fix and repair progress →

99%repaired · 2022 Q4

Exterior lighting: headlights

Recall 20V-698 · Nov 12, 2020 · 413 vehicles · 407 repaired

Risk. Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Toyota.

Best & worst years

2021 vs. every other RAV4 Prime year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the RAV4 Prime median. How we score

'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2021 Toyota RAV4 Prime safety ratings

2021 Toyota RAV4 PRIME SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
1 investigation

NHTSA defect investigations

Federal investigations that included the 2021 Toyota RAV4 Prime, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What RAV4 Prime owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

Observed arcing noises and strong electrical fire smell upon plugging in L2 EVSE charging cable. MIL lit, Hybrid Vehicle Charging System codes active; vehicle refused to charge afterwards. Self-diagnosed and repaired defective 6.6 kW onboard charger. See pics of clear arcing damage withing charging…
Complaint 11742590 · Jun 7, 2026
The vehicle generated an error message "Plug In Charging System Malfunction" warning on the dash. The remedy is a Toyota T-SB-0021-21 which requires a software upgrade to fix the air fan sensor reading to the charging unit. This is only considered part of the 60 month/60,000 mile power train…
Complaint 11734723 · Apr 29, 2026
I was driving along an expressway on a rainy night. The plug-in hybrid car was operating on battery power. Suddenly the motor went dead and it slowed to a stop. This was very dangerous because the expressway traffic had to swerve around me. I may have seen a hybrid system malfunction warning on the…
Complaint 11618481 · Oct 7, 2024

Own a 2021 RAV4 Prime?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.