SteeringRecall 20V-712 · Volkswagen vehicles
Volkswagen Group of America, Inc. recall 20V-712 covers 776 Volkswagen vehicles for a steering problem, reported to NHTSA on November 17, 2020. The manufacturer's latest report (2022 Q3) shows 100% of affected vehicles repaired.
Do not drive these vehicles until repaired
Source: NHTSA recall 20V712000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
The risk
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The fix
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.