Driveline: driveshaftRecall 20V-755 · Infiniti vehicles

Nissan North America, Inc. recall 20V-755 covers 2,708 Infiniti vehicles for a driveline: driveshaft problem, reported to NHTSA on December 7, 2020. The manufacturer's latest report (2022 Q4) shows 59% of affected vehicles repaired.

59%
Vehicles repaired1,611 of 2,708 · 2022 Q4
Vehicles affected2,7084 models
ReportedDec 7, 2020Owners notified Feb 5, 2021
Complaints since5Same system, after the recall

Source: NHTSA recall 20V755000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.

The risk

A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.

What to do

The fix

Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

59%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q12022 Q4