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2012 Infiniti M35 HybridProblems, recalls & complaints

NHTSA has logged 3 owner complaints about the 2012 Infiniti M35 Hybrid, most often about the fuel/propulsion system. It is covered by 3 safety recalls, and for recall 24V-470 the manufacturer reports only 39% of affected cars repaired.

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CarFlaw IndexNot enough dataHigher is better (0–100)
Safety recalls3Lowest repair rate 39%Owner complaints30 with a crash, fire or injuryTypical failure mileage58kFuel/propulsion system, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through June 21, 2024. Updated daily.

Complaints by system

Where the 2012 Infiniti M35 Hybrid has problems

3 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Fuel/propulsion system10
Service brakes10
Visibility/wiper10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2012 Infiniti M35 Hybrid recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

39%repaired · 2026 Q2

Driveline: driveshaft

Recall 24V-470 · Jun 21, 2024 · 7,222 vehicles · 2,843 repaired

Risk. A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied.

Problem, fix and repair progress →

59%repaired · 2022 Q4

Driveline: driveshaft

Recall 20V-755 · Dec 7, 2020 · 2,708 vehicles · 1,611 repaired

Risk. A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and…

Problem, fix and repair progress →

73%repaired · 2017 Q4

Hybrid propulsion system

Recall 16V-527 · Jul 12, 2016 · 1,140 vehicles · 829 repaired

Risk. If the engine shuts off while driving, there is an increased risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Infiniti.

Best & worst years

2012 vs. every other M35 Hybrid year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the M35 Hybrid median. How we score

'12'13'14
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
1 investigation

NHTSA defect investigations

Federal investigations that included the 2012 Infiniti M35 Hybrid, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
In owners' words

What M35 Hybrid owners report

Recent fuel/propulsion system complaints filed with NHTSA, shortened. Personal details are removed.

MY CAR WAS ISSUED A RECALL NUMBER 16V-527 IN JULY. AFTER MY CAR WAS TOWED TO THE DEALER AFTER IT SUDDENLY STOPPED WHILE DRIVING ON THE FWY DUE TO THE HYBRID SYSTEM. THE DEALER SAID THAT THEY COULD NOT COMPLETE THE RECALL WORK DUE TO THE LACK OF PARTS, EVEN THOUGH THE RECALL APPEARS TO RELATE…
Complaint 10906255 · Sep 13, 2016 · 58,000 miles

Own a 2012 M35 Hybrid?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.