Sensing system: cameraRecall 20V-771 · Honda vehicles

Honda (American Honda Motor Co.) recall 20V-771 covers 737,233 Honda vehicles for a sensing system: camera problem, reported to NHTSA on December 10, 2020. The manufacturer's latest report (2022 Q4) shows 88% of affected vehicles repaired.

88%
Vehicles repaired646,252 of 737,233 · 2022 Q4
Vehicles affected737,2333 models
ReportedDec 10, 2020Owners notified Feb 22, 2021
Complaints since517Same system, after the recall

Source: NHTSA recall 20V771000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.

The risk

Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

What to do

The fix

Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4,754 vehicles were listed as unreachable.

0%50%100%2021 Q12022 Q4