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2020 Honda InsightProblems, recalls & complaints

NHTSA has logged 31 owner complaints about the 2020 Honda Insight, most often about the forward collision avoidance. It is covered by 6 safety recalls, and for recall 23V-858 the manufacturer reports only 75% of affected cars repaired.

2020 Honda Insight
51
CarFlaw IndexSolid year2% below the Insight median · #6 of 11 years by complaints
Safety recalls6Lowest repair rate 75%Owner complaints315 with a crash, fire or injuryTypical failure mileage12kForward collision avoidance, median miles

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 2, 2026. Updated daily. Photo: Kevauto, CC BY-SA 4.0.

Complaints by system

Where the 2020 Honda Insight has problems

31 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Forward collision avoidance121
Electrical system70
Power train51
Engine40
Service brakes30
Structure30
Vehicle speed control20
Steering20
Wheels11
7 other systems72

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2020 Honda Insight recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

31%repaired · 2026 Q3

Occupant classification: front passenger

New

Recall 26V-332 · May 21, 2026 · 98,892 vehicles · 30,654 repaired

Risk. Air bags that deploy unintentionally during a crash increase the risk of injury.

Problem, fix and repair progress →

75%repaired · 2026 Q3

Delivery: fuel pump

Recall 23V-858 · Dec 18, 2023 · 2,490,460 vehicles · 1,866,761 repaired

Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

90%repaired · 2023 Q1

Delivery: fuel pump

Recall 21V-215 · Mar 25, 2021 · 624,552 vehicles · 561,061 repaired

Risk. Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

95%repaired · 2022 Q4

Electrical system: 12v/24v/48v battery

Recall 20V-798 · Dec 17, 2020 · 27,838 vehicles · 26,555 repaired

Risk. A loss of drive power can increase the risk of a crash.

Problem, fix and repair progress →

Show 2 more recalls
88%repaired · 2022 Q4

Sensing system: camera

Recall 20V-771 · Dec 10, 2020 · 737,233 vehicles · 646,252 repaired

Risk. Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.

Problem, fix and repair progress →

91%repaired · 2022 Q2

Delivery: fuel pump

Recall 20V-314 · May 28, 2020 · 135,995 vehicles · 123,588 repaired

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Honda.

Best & worst years

2020 vs. every other Insight year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the Insight median. How we score

'00'01'02'03'04'05'06'10'11'12'13'14'19'20'21'22
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Honda Insight safety ratings

2020 Honda INSIGHT 4 DR FWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Honda Insight frontal crash test, NHTSA
Frontal crash★★★★★
2020 Honda Insight side barrier test, NHTSA
Side barrier★★★★★
2020 Honda Insight side pole test, NHTSA
Side pole★★★★★
  • Rollover: 5 stars (9.3% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
3 investigations

NHTSA defect investigations

Federal investigations that included the 2020 Honda Insight, and the recalls they led to.

  1. Pedestrian alert soundsDP22005 · closed Aug 7, 2023
    Led to recall 22V-063
  2. Inadvertent Automatic Emergency BrakingEA25002 · still open
    Open
  3. Inadvertent Automatic Emergency BrakingPE24008 · closed Jan 17, 2025
    No recall
In owners' words

What Insight owners report

Recent forward collision avoidance complaints filed with NHTSA, shortened. Personal details are removed.

I was driving to Pilates class and everything was normal but as I reached a railroad crossing the car suddenly and for no reason stopped dead on the tracks. Luckily for me there were no vehicles in front or behind me and there were no trains coming. I was terrified and wasn’t sure what to do but I…
Complaint 11754308 · Aug 2, 2026
The vehicle unintentionally accelerated while pulling into a parking space. I was depressing the brake to slow down while making the right turn into the space. The engine suddenly revved up (as though you were depressing the gas and brake at the same time) and it accelerated forward (a though you…
Complaint 11747521 · Jun 30, 2026
This 2020 Honda Insight performed “phantom braking” of the automated braking system when I was about to enter a clear intersection with no vehicles or obstacles in front of me. It activated the automated braking system and endangered my life and the lives of others over no real threat. This…
Complaint 11682568 · Aug 23, 2025

Own a 2020 Insight?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.