Electrical system: 12v/24v/48v batteryRecall 20V-798 · Honda vehicles
Honda (American Honda Motor Co.) recall 20V-798 covers 27,838 Honda vehicles for a electrical system: 12v/24v/48v battery problem, reported to NHTSA on December 17, 2020. The manufacturer's latest report (2022 Q4) shows 95% of affected vehicles repaired.
Source: NHTSA recall 20V798000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
95%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 26 vehicles were listed as unreachable.