Steering: columnRecall 21V-004 · Peterbilt vehicles

PACCAR Incorporated recall 21V-004 covers 1,021 Peterbilt vehicles for a steering: column problem, reported to NHTSA on January 11, 2021. The manufacturer's latest report (2023 Q2) shows 55% of affected vehicles repaired.

55%
Vehicles repaired562 of 1,021 · 2023 Q2
Vehicles affected1,0212 models
ReportedJan 11, 2021Owners notified Jul 30, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 21V004000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models.

The risk

If the steering column loosens from the mounting structure, steering control can become affected, increasing the risk of a crash.

What to do

The fix

PACCAR will notify owners, and dealers will inspect the 520 models right hand stand-pp steering column structure and replace it if cracks are present, as well as add additional support brackets to the new (if replaced) or existing structure, free of charge. Additionally, for the 520 models, dealers will install a large gusset with triangulating support for the column bracket, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 21PBA.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

55%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 22 vehicles were listed as unreachable.

0%50%100%2021 Q32023 Q2
2 models

Vehicles in this recall