Body: hatchback/liftgateRecall 21V-086 · 2020–2021 Mazda CX-30
Mazda North American Operations recall 21V-086 covers 13,857 2020–2021 Mazda CX-30 for a body: hatchback/liftgate problem, reported to NHTSA on February 18, 2021. The manufacturer's latest report (2023 Q1) shows 96% of affected vehicles repaired.
Source: NHTSA recall 21V086000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
The risk
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
The fix
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
96%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.