2020 Mazda CX-30Problems, recalls & complaints

NHTSA has logged 34 owner complaints about the 2020 Mazda CX-30, most often about the service brakes. It is covered by 3 safety recalls, and for recall 21V-086 the manufacturer reports only 96% of affected cars repaired.

2020 Mazda CX-30

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 6, 2026. Updated daily. Photo: Chanokchon, CC BY-SA 4.0.

Complaints by system

Where the 2020 Mazda CX-30 has problems

34 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Service brakes71
Engine60
Electrical system50
Fuel/propulsion system51
Power train40
Structure30
Suspension20
Seat belts20
Forward collision avoidance20
4 other systems51

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

3 recalls

2020 Mazda CX-30 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

96%repaired · 2023 Q1

Body: hatchback/liftgate

Recall 21V-086 · Feb 18, 2021 · 13,857 vehicles · 13,289 repaired

Risk. If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Problem, fix and repair progress →

97%repaired · 2022 Q2

Disc: caliper

Recall 20V-346 · Jun 12, 2020 · 24,037 vehicles · 23,306 repaired

Risk. Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling.

Problem, fix and repair progress →

98%repaired · 2022 Q2

Delivery: hoses, lines/piping, and fittings

Recall 20V-347 · Jun 12, 2020 · 12,097 vehicles · 11,853 repaired

Risk. A fuel leak in the presence of an ignition source may increase the risk of a fire.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mazda.

Best & worst years

2020 vs. every other CX-30 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the CX-30 median. How we score

'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
NHTSA crash tests

2020 Mazda CX-30 safety ratings

2020 Mazda CX-30 SUV AWD in NHTSA's New Car Assessment Program. Photos are from NHTSA's crash tests.

★★★★★Overall rating
2020 Mazda CX-30 frontal crash test, NHTSA
Frontal crash★★★★★
2020 Mazda CX-30 side barrier test, NHTSA
Side barrier★★★★★
2020 Mazda CX-30 side pole test, NHTSA
Side pole★★★★★
  • Rollover: 4 stars (14.7% risk)
  • Stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard
In owners' words

What CX-30 owners report

Recent service brakes complaints filed with NHTSA, shortened. Personal details are removed.

Front and rear brakes premature wear, would have failed safety inspection under 30,000 miles but brakes were inspected just outside of warranty with metal on metal. RIGHT rear coil spring snapped lower middle of coil while driving on flat even ground. Just outside of warranty.
Complaint 11596869 · Jun 26, 2024
The car was running in parking garage without ignition being turned on. When I entered the car, the motor wouldn't catch at all, and message popped up saying the there was a brake malfunction. All the lights were on, so it did not seem to be a battery problem, but the drive function was dead.…
Complaint 11563320 · Jan 3, 2024
While driving across Speer Blvd in Denver, CO (6 lanes) the emergency assist brake engaged and brought my car to a complete stop. There were no cars or objects ahead of me and fortunately the cars behind me were able to stop.
Complaint 11468192 · Jun 8, 2022

Own a 2020 CX-30?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.