Seat belts: frontRecall 21V-245 · Chevrolet and GMC vehicles

General Motors, LLC recall 21V-245 covers 2,568 Chevrolet and GMC vehicles for a seat belts: front problem, reported to NHTSA on April 8, 2021. The manufacturer's latest report (2023 Q4) shows 49% of affected vehicles repaired.

49%
Vehicles repaired1,252 of 2,568 · 2023 Q4
Vehicles affected2,5683 models
ReportedApr 8, 2021Owners notified May 5, 2021
Complaints since54Same system, after the recall

Source: NHTSA recall 21V245000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

The risk

A broken pretensioner cable reduces the effectiveness of the driver's seat belt, increasing the risk of injury.

What to do

The fix

GM will notify owners, and dealers will replace the driver seat belt lap pretensioner, free of charge. The recall began on May 5, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212330040.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

49%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 18 vehicles were listed as unreachable.

0%50%100%2021 Q22023 Q4
Background

The investigation behind this recall

  1. Outboard Front Seat Belt Anchor Cable FailureEA20002 · closed Aug 30, 2024
    NHTSA