Door: hinge and attachmentsRecall 21V-359 · Mercedes-Benz vehicles

Daimler Vans USA, LLC recall 21V-359 covers 2,016 Mercedes-Benz vehicles for a door: hinge and attachments problem, reported to NHTSA on May 17, 2021. The manufacturer's latest report (2023 Q1) shows 84% of affected vehicles repaired.

84%
Vehicles repaired1,703 of 2,016 · 2023 Q1
Vehicles affected2,0164 models
ReportedMay 17, 2021Owners notified Jun 18, 2021
Complaints since4Same system, after the recall

Source: NHTSA recall 21V359000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

The risk

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

What to do

The fix

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

84%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q22023 Q1