Control module: softwareRecall 21V-360 · 2019 Mercedes-Benz Sprinter (VS30)
Daimler Vans USA, LLC recall 21V-360 covers 168 2019 Mercedes-Benz Sprinter (VS30) for a control module: software problem, reported to NHTSA on May 17, 2021. The manufacturer's latest report (2023 Q2) shows 90% of affected vehicles repaired.
Source: NHTSA recall 21V360000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
The risk
The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
The fix
Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.