Mid/rear assembly: head restraintRecall 21V-406 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC recall 21V-406 covers 218 Mercedes-Benz vehicles for a mid/rear assembly: head restraint problem, reported to NHTSA on May 28, 2021. The manufacturer's latest report (2023 Q2) shows 96% of affected vehicles repaired.
Source: NHTSA recall 21V406000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
The risk
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
The fix
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
96%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.