2021 Mercedes-Benz E 450Problems, recalls & complaints

NHTSA has logged 7 owner complaints about the 2021 Mercedes-Benz E 450, most often about the electrical system. It is covered by 14 safety recalls, and for recall 21V-354 the manufacturer reports only 81% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 9, 2024. Updated daily.

Complaints by system

Where the 2021 Mercedes-Benz E 450 has problems

7 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Electrical system30
Engine20
Wheels10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

14 recalls

2021 Mercedes-Benz E 450 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2024 Q4

Electrical system: 12v/24v/48v battery

Recall 22V-733 · Sep 30, 2022 · 19,968 vehicles · 18,092 repaired

Risk. The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

Problem, fix and repair progress →

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

89%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-232 · Apr 8, 2022 · 126,443 vehicles · 112,211 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

Show 10 more recalls
95%repaired · 2024 Q1

Steering: steering wheel/handle bar

Recall 22V-189 · Mar 25, 2022 · 8,396 vehicles · 8,015 repaired

Risk. Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first…

Problem, fix and repair progress →

90%repaired · 2023 Q2

Sensor: side impact

Recall 21V-527 · Jul 12, 2021 · 542 vehicles · 490 repaired

Risk. Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

Problem, fix and repair progress →

92%repaired · 2023 Q2

Rear/other: retractor

Recall 21V-483 · Jun 25, 2021 · 4,917 vehicles · 4,538 repaired

Risk. An unsecured child restraint system can increase the risk of injury during a crash.

Problem, fix and repair progress →

96%repaired · 2023 Q2

Mid/rear assembly: head restraint

Recall 21V-406 · May 28, 2021 · 218 vehicles · 209 repaired

Risk. Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Problem, fix and repair progress →

81%repaired · 2023 Q4

Sensing system: camera

Recall 21V-354 · May 14, 2021 · 343,191 vehicles · 279,011 repaired

Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Problem, fix and repair progress →

94%repaired · 2023 Q1

Sensor: occupant classification

Recall 21V-230 · Apr 1, 2021 · 8,634 vehicles · 8,093 repaired

Risk. Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Problem, fix and repair progress →

100%repaired · 2023 Q1

Sensing system: camera

Recall 21V-228 · Apr 1, 2021 · 6 vehicles · 6 repaired

Risk. An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of…

Problem, fix and repair progress →

94%repaired · 2023 Q1

Seats

Recall 21V-216 · Mar 26, 2021 · 109 vehicles · 103 repaired

Risk. A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

95%repaired · 2022 Q4

Seats

Recall 20V-673 · Oct 30, 2020 · 1,337 vehicles · 1,265 repaired

Risk. If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a…

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2021 vs. every other E 450 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E 450 median. How we score

'06'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What E 450 owners report

Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.

48Volt battery failed after three months and just 3,400 miles. I understand this is a recurring problem with Mercedes. Car had to be towed as the vehicle was totally inoperable due to battery malfunction. It took more than three weeks for Mercedes to provide a replacement battery. From what I have…
Complaint 11427592 · Aug 3, 2021
I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD…
Complaint 11413260 · Apr 21, 2021 · 2,800 miles
TL* THE CONTACT OWNS A 2021 MERCEDES-BENZ E450. THE CONTACT STATED THAT WHILE STATIONARY, THE INSTRUMENT PANEL DISPLAYED A MESSAGE INDICATING THAT THE VEHICLE HAD CRASHED. AFTER THE MESSAGE WAS DISPLAYED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF FRESNO (7055 N PALM…
Complaint 11406950 · Apr 7, 2021 · 743 miles

Own a 2021 E 450?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.