2020 Mercedes-Benz E 450Problems, recalls & complaints

NHTSA has logged 9 owner complaints about the 2020 Mercedes-Benz E 450, most often about the back over prevention. It is covered by 7 safety recalls, and for recall 20V-228 the manufacturer reports only 83% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through September 24, 2026. Updated daily.

Complaints by system

Where the 2020 Mercedes-Benz E 450 has problems

9 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Back over prevention30
Structure21
Latches/locks/linkages10
Tires10
Power train10
Engine11

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

7 recalls

2020 Mercedes-Benz E 450 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

89%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-232 · Apr 8, 2022 · 126,443 vehicles · 112,211 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

83%repaired · 2024 Q1

Fuel injection system: fuel rail

Recall 21V-961 · Dec 13, 2021 · 139 vehicles · 116 repaired

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 3 more recalls
93%repaired · 2022 Q2

Seats: mid/rear assembly

Recall 20V-328 · Jun 5, 2020 · 1,352 vehicles · 1,253 repaired

Risk. In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.

Problem, fix and repair progress →

83%repaired · 2022 Q1

Front: webbing

Recall 20V-228 · Apr 21, 2020 · 6 vehicles · 5 repaired

Risk. A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.

Problem, fix and repair progress →

95%repaired · 2022 Q1

Communication

Recall 20V-068 · Feb 7, 2020 · 239 vehicles · 226 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2020 vs. every other E 450 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E 450 median. How we score

'06'19'20'21'22'23'24
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What E 450 owners report

Recent back over prevention complaints filed with NHTSA, shortened. Personal details are removed.

The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while attempting to reverse, the rearview camera became inoperative. The contact stated that the rearview camera image was frozen. The contact also expressed concerns that the emblem located on the rear of the vehicle was…
Complaint 11694082 · Oct 17, 2025 · 48,000 miles
The contact owns a 2020 Mercedes-Benz E450. The contact stated that while reversing, the rearview camera image failed to display. An image indicating that the rearview camera was inoperable was displayed on the infotainment system screen. The local dealer was notified of the failure and informed…
Complaint 11635911 · Jan 14, 2025 · 34,000 miles
The contact owns a 2020 Mercedes-Benz E450. The contact stated that while shifted into reverse, the back over prevention camera displayed the rear view of the vehicle for approximately 10-seconds before going black. The back over prevention camera remained open despite failing to display an image…
Complaint 11601554 · Jul 12, 2024 · 48,000 miles

Own a 2020 E 450?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.