Seats: mid/rear assemblyRecall 20V-328 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC. recall 20V-328 covers 1,352 Mercedes-Benz vehicles for a seats: mid/rear assembly problem, reported to NHTSA on June 5, 2020. The manufacturer's latest report (2022 Q2) shows 93% of affected vehicles repaired.
Source: NHTSA recall 20V328000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
The risk
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
The fix
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
93%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.