Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
NHTSA has logged 2 owner complaints about the 2020 Mercedes-Benz AMG GLC63, most often about the electrical system. It is covered by 10 safety recalls, and for recall 21V-354 the manufacturer reports only 81% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through October 13, 2023. Updated daily.
2 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 1 | 0 |
| Power train | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Risk. Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Risk. If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash.
Risk. A loss of power steering assist can increase the risk of a crash.
Risk. If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
Risk. In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the AMG GLC63 median. How we score
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
WHEN USING ENGINE START/STOP FUNCTION, OVER THE COURSE OF 3 DAYS AFTER PICKING UP THE CAR, WHEN AT A LIGHT, THE CAR DID NOT START BACK UP.
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.