Sensing system: cameraRecall 21V-228 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 21V-228 covers 6 Mercedes-Benz vehicles for a sensing system: camera problem, reported to NHTSA on April 1, 2021. The manufacturer's latest report (2023 Q1) shows 100% of affected vehicles repaired.

100%
Vehicles repaired6 of 6 · 2023 Q1
Vehicles affected63 models
ReportedApr 1, 2021Owners notified Apr 8, 2021
Complaints since3Same system, after the recall

Source: NHTSA recall 21V228000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

The risk

An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

What to do

The fix

All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q22023 Q1