repaired · 2025 Q2
Delivery: fuel pump
Risk. A loss of drive power can increase the risk of a crash.
2021 Mercedes-Benz E350Problems, recalls & complaints
NHTSA has logged 13 owner complaints about the 2021 Mercedes-Benz E350, most often about the electrical system. It is covered by 12 safety recalls, and for recall 21V-354 the manufacturer reports only 81% of affected cars repaired.
Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through August 8, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
Complaints by system
Where the 2021 Mercedes-Benz E350 has problems
13 complaints grouped by the system owners reported.
4Electrical system1 crash/fire/injury
4Engine1 crash/fire/injury
3Power train
3Back over prevention
2Fuel/propulsion system
1Fuel system, gasoline
1Service brakes
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Electrical system | 4 | 1 |
| Engine | 4 | 1 |
| Power train | 3 | 0 |
| Back over prevention | 3 | 0 |
| Fuel/propulsion system | 2 | 0 |
| Fuel system, gasoline | 1 | 0 |
| Service brakes | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
12 recalls
2021 Mercedes-Benz E350 recalls and how many were fixed
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
repaired · 2026 Q2
Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
repaired · 2024 Q2
Back over prevention: display function
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
repaired · 2024 Q1
Steering: steering wheel/handle bar
Risk. Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first…
Show 8 more recalls
repaired · 2023 Q2
Sensor: side impact
Risk. Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
repaired · 2023 Q2
Rear/other: retractor
Risk. An unsecured child restraint system can increase the risk of injury during a crash.
repaired · 2023 Q4
Sensing system: camera
Risk. A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
repaired · 2023 Q1
Sensor: occupant classification
Risk. Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
repaired · 2023 Q1
Sensing system: camera
Risk. An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of…
repaired · 2023 Q1
Seats
Risk. A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
repaired · 2023 Q4
Communication: auto crash notification
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
repaired · 2022 Q4
Seats
Risk. If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a…
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Best & worst years
2021 vs. every other E350 year
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E350 median. How we score
'05'06'07'08'09'10'11'12'13'14'15'16'17'20'21'22'23'24'25'26
- Avoid
- Caution
- Solid
- Best
- Not rated
In owners' words
What E350 owners report
Recent electrical system complaints filed with NHTSA, shortened. Personal details are removed.
Vehicle: 2021 Mercedes-Benz E350 Sedan (W213) VIN: [XXX] While operating the vehicle, the diagnostic system displayed the fault code P240200 related to the Evaporative Emission Control System (EVAP). The warning message indicated a “positive short circuit” in the fuel vapor leak diagnosis pump…
1) Rear view camera sometimes working, some times not working. (Message reads “system inoperative “ 2) Forward view camera also affected. 3) display shown “12V battery low in battery “ 4) Not long ago, just had vehicle suddenly vibrating vigorously while backing up from parking and during driving.…
FIRE FIRE FIRE Information light came on just saying 12 Volt Battery. I sat in the car letting it idle for about 3 minutes. It began to smoke and then burst into flames. I called 911 got the fire department here but by the time they were here there was not much left. The car essentially burned to…
Own a 2021 E350?
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.