Communication: auto crash notification
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
NHTSA has logged 8 owner complaints about the 2020 Mercedes-Benz E350, most often about the engine. It is covered by 6 safety recalls, and for recall 21V-961 the manufacturer reports only 83% of affected cars repaired.

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 24, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.
8 complaints grouped by the system owners reported.
| System | Complaints | Crash, fire or injury |
|---|---|---|
| Engine | 3 | 1 |
| Electrical system | 2 | 2 |
| Visibility | 1 | 1 |
| Fuel system, gasoline | 1 | 0 |
| Fuel/propulsion system | 1 | 0 |
| Power train | 1 | 0 |
Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.
Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.
Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…
Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.
Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E350 median. How we score
Recent engine complaints filed with NHTSA, shortened. Personal details are removed.
Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated…
There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately…
Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.