2020 Mercedes-Benz E350Problems, recalls & complaints

NHTSA has logged 8 owner complaints about the 2020 Mercedes-Benz E350, most often about the engine. It is covered by 6 safety recalls, and for recall 21V-961 the manufacturer reports only 83% of affected cars repaired.

2020 Mercedes-Benz E350

Source: NHTSA complaints, recalls, investigations and manufacturer recall reports, through February 24, 2026. Updated daily. Photo: Elise240SX, CC BY-SA 4.0.

Complaints by system

Where the 2020 Mercedes-Benz E350 has problems

8 complaints grouped by the system owners reported.

Box size = number of complaints naming that system. Darker = larger share. One complaint can name more than one system.
Complaints by system
SystemComplaintsCrash, fire or injury
Engine31
Electrical system22
Visibility11
Fuel system, gasoline10
Fuel/propulsion system10
Power train10

Source: NHTSA Office of Defects Investigation. Complaints are submitted by the public and are not verified by NHTSA.

6 recalls

2020 Mercedes-Benz E350 recalls and how many were fixed

Each ring shows the share of affected cars repaired, from the manufacturer’s latest quarterly report to NHTSA. Recall repairs are free at authorized dealers.

91%repaired · 2026 Q2

Communication: auto crash notification

Recall 22V-365 · May 20, 2022 · 242,722 vehicles · 219,931 repaired

Risk. A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency…

Problem, fix and repair progress →

89%repaired · 2024 Q2

Back over prevention: display function

Recall 22V-232 · Apr 8, 2022 · 126,443 vehicles · 112,211 repaired

Risk. An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Problem, fix and repair progress →

83%repaired · 2024 Q1

Fuel injection system: fuel rail

Recall 21V-961 · Dec 13, 2021 · 139 vehicles · 116 repaired

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Problem, fix and repair progress →

95%repaired · 2023 Q4

Communication: auto crash notification

Recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles · 1,231,020 repaired

Risk. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Problem, fix and repair progress →

Show 2 more recalls
98%repaired · 2022 Q3

Gasoline: turbo/supercharger

Recall 20V-364 · Jun 22, 2020 · 90 vehicles · 88 repaired

Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Problem, fix and repair progress →

95%repaired · 2022 Q1

Communication

Recall 20V-068 · Feb 7, 2020 · 239 vehicles · 226 repaired

Risk. An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Problem, fix and repair progress →

Recalls apply to specific cars. To see whether a recall is still open on yours, enter the 17-character VIN at nhtsa.gov/recalls or with Mercedes-Benz.

Best & worst years

2020 vs. every other E350 year

Bars show complaints per model year. Colors show the CarFlaw verdict: complaints weighted for crashes, fires and injuries, adjusted for years on the road and compared with the E350 median. How we score

'05'06'07'08'09'10'11'12'13'14'15'16'17'20'21'22'23'24'25'26
  • Avoid
  • Caution
  • Solid
  • Best
  • Not rated
In owners' words

What E350 owners report

Recent engine complaints filed with NHTSA, shortened. Personal details are removed.

Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated…
Complaint 11666806 · Jun 13, 2025
There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately…
Complaint 11616110 · Sep 24, 2024

Own a 2020 E350?

Decode your VIN to see the recalls for your exact car, then confirm open recalls with NHTSA.